Terms & Conditions

1. General

By using this site you confirm that you are at least 18 years of age or have permission from a parent or guardian. We may update these Terms at any time; changes take effect as soon as they are posted.

2. Online store and products

Ghosts & History sells merchandise including mugs, tote bags, apparel and phone cases. Many items are produced on demand. We do our best to represent products accurately, but slight variations in colour, print or placement may occur.

3. Prices and payment

Prices are shown in pounds sterling (£). We may change prices at any time. Payment is taken in full at checkout using the payment methods offered.

4. Order confirmation

You will receive a confirmation email after purchase. If you do not receive one within 24 hours, contact info@ghostsandhistory.com.

5. Shipping

Shipping times and costs are set out in our Shipping Policy. Please check your delivery address is correct at checkout.

6. Returns and refunds

Eligibility and procedure are set out in our Refund Policy, which may require you to report damage and provide photographs. Custom or personalised items may not be eligible for return unless faulty.

7. Use of website and content

All content on Ghosts & History — including images, AI-generated artwork, text, graphics and branding — is protected by copyright. You may not reproduce content, redistribute images or use our branding without permission.

8. Privacy and data

Our Privacy Policy explains how we collect and process data in line with UK GDPR.

9. Third-party services

Our website, store and checkout may use third-party services including our host, payment processors, shipping carriers and analytics tools. We are not responsible for the actions of those third parties.

10. Intellectual property

All content, trademarks and branding on this website belong to Ghosts & History unless otherwise stated. Personal viewing is permitted; any commercial use requires our written permission.

11. Limitation of liability

We are not liable for shipping delays, errors in addresses supplied by you, minor design variations, or technical issues outside our control. Products are provided “as is” except where the law requires otherwise.

12. Governing law

These Terms are governed by the laws of England and Wales, and any dispute is subject to the jurisdiction of the courts of the United Kingdom.

Contact

info@ghostsandhistory.com — we aim to respond within 24–48 hours.