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Terms & Conditions —
Ghosts and History

Last updated: [17 November 2025]

Welcome to Ghosts and History.
By accessing or using our website (www.ghostsandhistory.com) and purchasing products from our store, you agree to these Terms & Conditions.
Please read them carefully.

1. General Information

Ghosts and History (“we”, “us”, “our”) provides online content, digital media, and merchandise. By using our site, you confirm that you are at least 18 years of age or have permission from a parent/guardian.

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately once posted on this page.

2. Online Store & Products

We sell merchandise such as mugs, tote bags, apparel, phone cases and other themed products. Many items are print-on-demand, meaning they are produced specifically for each order.

We aim for accurate product images and descriptions, but slight variations in colour, print or placement may occur.

3. Prices & Payment

All prices are displayed in GBP (£) unless otherwise stated.
We reserve the right to change prices at any time.

Payment must be completed at checkout. We accept major payment methods supported by Wix and our payment processors.

4. Order Confirmation

After placing an order, you will receive an email confirming your purchase.
If you do not receive a confirmation within 24 hours, please contact us at:
📩 info@ghostsandhistory.com

5. Shipping

Shipping times and costs are explained in our Shipping Policy.
You are responsible for ensuring your delivery address is correct at checkout.

6. Returns & Refunds

Our Refund Policy outlines the process, eligibility and conditions for returns, exchanges and refunds.
This may include:

  • Reporting damaged or faulty items

  • Providing photos of issues

  • Returning items unused and in original packaging

Custom or personalised items may not be eligible for return unless faulty.

7. Use of Website & Content

All content on Ghosts and History — including images, AI-generated artwork, text, graphics and branding — is protected by copyright and may not be reproduced without permission.

You may not:

  • Copy or republish our content

  • Sell or distribute our images

  • Use our branding without consent

  • Attempt to interfere with site security

8. Privacy & Data Use

Your privacy is important to us.
Our Privacy Policy explains:

  • What data we collect

  • How your information is used

  • How cookies work

  • Your data rights (UK GDPR)

By using our site, you consent to the processing of your data in accordance with the Privacy Policy.

9. Third-Party Services

Our website, store and checkout process may use third-party integrations such as:

  • Wix

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping carriers

  • Analytics tools

We are not responsible for the content, policies or actions of third-party providers.

10. Intellectual Property Rights

All content, trademarks and branding on this website belong to Ghosts and History unless otherwise stated.
You may view website content for personal use only.

Any commercial use requires written permission.

11. Limitation of Liability

Ghosts and History is not liable for:

  • Delays caused by shipping carriers

  • Losses due to incorrect addresses provided

  • Minor design or colour variations in print-on-demand items

  • Website downtime or technical issues

We provide products and content “as is” without warranties except where required by law.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be handled under UK legal jurisdiction.

Contact Us

For questions about these Terms, you can contact us at:

📩 info@ghostsandhistory.com

We aim to respond within 24–48 hours.

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