Shipping Policy — Ghosts and History
Last updated: [17 November 2025]
At Ghosts and History, we aim to deliver your items quickly, safely and reliably.
This Shipping Policy explains how orders are processed, shipped and delivered to you.
Order Processing Time
All orders are processed within 2–5 business days.
Once your item is printed and packaged, it will be shipped via our trusted delivery partners.
Orders are not processed on weekends or public holidays.
If we are experiencing a high volume of orders, processing times may be slightly longer — but we will notify you if there is a significant delay.
Shipping Times
Typical delivery times:
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UK: 3–7 business days
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EU: 5–10 business days
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USA: 5–12 business days
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Rest of World: 7–15 business days
These timeframes may vary based on customs, local postal services or seasonal delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the products ordered.
We aim to provide fair and transparent shipping fees.
Tracking Your Order
Once your order has shipped, you will receive an email with tracking information (if available for your region).
Some smaller items may ship without full tracking, depending on postal carrier.
Delivery Issues
If your order is delayed, lost or arrives damaged:
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Contact us at info@ghostsandhistory.com
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Include your order number
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Attach photos if the item is damaged
We will work quickly to resolve the issue with a replacement or refund.
Customs, Duties and Taxes
For international orders, customs fees or import taxes may apply.
These costs are the responsibility of the customer, and vary by country.
Incorrect Address
To avoid delivery issues, please double-check your shipping address at checkout.
We cannot replace or refund orders delivered to an incorrectly provided address.
Contact Us
If you have questions about shipping or need help with an order, contact us at:
📩 info@ghostsandhistory.com
We aim to respond within 24–48 hours.